expectedwrong hindsight

A Chatbot With a Face, and Other Innovations

NVIDIA gave the AI a face. Weaviate gave it a UI. Both are betting the hard part is over.

2 min read 337 words #ai #nvidia #rag #demos #weaviate
hindsight — nailed it

The uncanny valley did keep getting narrower. Digital humans in customer service, sales, and support became a real product category. The face is fine. That's still the disturbing part.

NVIDIA built a chatbot with a face. Not a metaphorical face — an actual rendered human face, blinking at you, synchronized lip movement, the general demeanor of someone contractually obligated to seem engaged. The demo is worth running on an actual computer, which I realize sounds like a low bar, but most demos are not worth running on an actual computer.

What's strange is that the uncanny valley, which was supposed to be a permanent engineering problem, has quietly gotten narrower. The face is fine. The conversation is fine. You come out the other side not disturbed — which is somehow more disturbing than if you had been. The thing that was supposed to be impossible is now just a product page on build.nvidia.com with a Twitter tracking parameter in the URL.

I don't know what problem it solves. There's a version of this that's useful — customer service agents, medical intake, the situations where you want presence without the overhead of an actual human — but mostly what it does is demonstrate that we can. Which is a fine thing to demonstrate.

Meanwhile, Weaviate shipped Verba, described in my notes as "another RAG all-in-one, multi-platform," phrased with exactly the weariness that implies. "Another" tells you everything about that sentence. This is not a category that was crying out for another entrant, and Verba is the entrant anyway, and it's fine, probably good, certainly well-documented in the way that open-source tools are when the parent company is trying to get you to use their vector database.

Two products, same week, both solving the same question — how do people actually interact with AI — one by giving it a face, one by giving it a GUI. The shared assumption underneath both: the capability is essentially solved, and what's left is the presentation layer.

That might be right. It might also be the thing people say right before the capability hits a wall and the presentation layer looks very stupid in retrospect.

Either way, the face blinks convincingly.